There is a real office in Piazza Malpighi and you are welcome in it by appointment. Most foreign clients never need to come, because documents travel through the client area, meetings happen by video call and Italian filings are electronic in any case. What follows is how to reach the firm, what to send first, and what happens after you do.
The office is in Piazza Malpighi, in the centre of Bologna, a few minutes on foot from Via Ugo Bassi. It works by appointment only, and that is a practical arrangement rather than a formality: an appointment means your file has been read before you arrive and the hour belongs to your questions.
The telephone is answered during office hours, Monday to Friday, 8:30 to 12:30 and 15:00 to 19:00. The number is +39 379 1013938, and outside those hours a written message with the document attached will always get further than a missed call. Saturday and Sunday the office is closed.
Piazza Malpighi 7, 40123 Bologna (BO), Italy. By appointment only, arranged in advance by telephone or in writing.
Monday to Friday, 8:30 to 12:30 and 15:00 to 19:00. Closed on Saturday and Sunday, and on Italian public holidays.
+39 379 1013938, during office hours. Bologna is on central European time, which is worth checking if you are calling from another zone.
Documents travel through the client area at app.oc-consulting.it/accedi, where filings, payments and correspondence stay in one archive.
Italian, English and Russian, for correspondence, meetings and explanations. Italian filings are translated for you before you approve them.
The law office of Avv. Paola Monaldi, Corso della Repubblica 79, 47121 Forlì (FC), engaged by you directly. This firm does not provide legal representation.
The practice is built for people whose interests are in Italy and whose lives are not, so remote working is the normal case rather than an accommodation. Meetings happen by video call, at an hour that works in your time zone rather than only in ours. Documents move through the client area instead of through attachments that get lost in a thread. Filings with the Italian offices are transmitted electronically in any event, so your physical presence in the country adds nothing to them.
A few things do still have to be arranged rather than improvised, and they are identified at the start so that they never become the reason a deadline is missed: a written delegation where the firm has to act for you in an Italian portal, a signature that the law requires in a particular form, occasionally an original document that must travel and come back. None of them requires a flight, but all of them take time, and time is the resource Italian deadlines are least generous with.
There is no questionnaire to fill in and no intake process to complete. What makes a first message useful is a single real document and enough context to place it. The assessment that comes back costs nothing and commits you to nothing: if there is work worth doing you will get its perimeter and its price before deciding, and if there is not, the message will say that instead.
The notice, the return, the deed, the lease or the letter you could not read. A photograph of it is enough to start with. If it arrived in an envelope, photograph that too, because it carries the date.
What happened, in your own words, without technical vocabulary. Five lines is usually plenty, and being unsure what matters is not a problem at this stage.
The country you are tax resident in, and since when. It changes which Italian rules apply to you and whether a treaty affects the answer, so it is asked first rather than last.
Sell the flat, close the position, stop the letters, regularise the past, get the year filed on time. The objective decides which of several correct answers is the right one for you.
A message sent during the working week is acknowledged within one working day, and the acknowledgement is a real one: it says whether the document is enough to work from, what else is needed if it is not, and when the reading will come back. Nobody is left wondering whether the message arrived.
The reading itself takes a few working days for a document that speaks for itself. It takes longer when the answer depends on records that have to be obtained first, an extract from the collection agency or a cadastral search for instance, because those arrive on the timetable of the office that issues them. You are told which of the two situations you are in at the acknowledgement stage, so the wait is never unexplained.
What comes back is written, in your language, and usually runs to two or three pages. If a conversation would help, a video call is offered after you have read it rather than before, so that the call is spent on your questions instead of on a recital of the contents. Only then, and only if there is work to do, does a proposal follow with a defined perimeter and a price agreed in advance.
The firm cannot give an opinion on a document it has not seen, and it will not try. This is the most common request that arrives by telephone and the answer is always the same, because the elements that decide the outcome are the ones least likely to be read out accurately: which office issued the act, the date it was notified rather than the date printed on it, the term stated somewhere near the end, and how the total is divided between capital, interest, penalties and charges. A description of a notice is a summary of what somebody thought was important on it.
The same applies to the amount. Nobody here will tell you over the telephone that a claim is time-barred, that a penalty can be reduced or that a filing is still open for voluntary correction, because each of those depends on dates that live on documents. Send the pages and the answer is specific, written and something you can rely on.
Finally, a note on urgency. If a term is expiring within days, say so in the first line rather than at the end of a long explanation. Short terms change the order in which files are handled here, and an expired term is still worth reporting, because expiry closes some routes and opens others.
The document, the envelope or delivery receipt, and the date in the first line of your message. Then telephone during office hours to confirm it has been seen.
Do not wait until you have gathered everything. An incomplete file read today is worth more than a complete one read after the term has run, and the missing pieces can be listed as we go.
Yes. The office works by appointment only, which is how the file gets read before you arrive rather than while you sit there. Write first, say what the matter is and send the document that relates to it, and the appointment is arranged for a time inside office hours, Monday to Friday, 8:30 to 12:30 or 15:00 to 19:00.
Telephone +39 379 1013938 during office hours and write at the same time, putting the date in the first line of the message with the document attached. Urgent files are triaged on the date, not on the order they arrived, and a short term is one of the few things that genuinely changes the sequence. If the term has already expired, say that too. Expired is not always the same as lost.
Not honestly, no. A document that has not been seen cannot be assessed, and the elements that decide the answer are precisely the ones nobody reads aloud correctly: the issuing office, the notification date on the envelope, the term stated near the end and the breakdown of the amount. Send the document and the answer comes back in writing, which is also the form you can act on.
For a first document, email is fine and nothing has to be set up. Once there is an engagement the client area at app.oc-consulting.it/accedi is the better place, because everything relating to your position sits in one archive that can be consulted years later instead of being scattered across message threads. Access is personal to you.
Italian, English or Russian. Correspondence, meetings and explanations happen in whichever of the three you prefer. The filings themselves are necessarily in Italian, because the offices accept nothing else, but you will never be asked to approve something whose content has not first been set out in your own language.
That is the whole of what is needed to start. A written reading comes back saying what the document means, what it obliges you to do and when the real deadline falls. It costs nothing and commits you to nothing.